1. Eligibility for Return
You may request a return within 7 days of delivery if:
- Product is unused and in original packaging
- Product is damaged or defective
- Wrong product was delivered
2. Non-Returnable Items
The following items cannot be returned:
- Used or washed clothing
- Beauty & wellness items that are opened
- Custom-made or special order items
- Perishable goods
3. Refund Types
Refund is processed in the following ways:
- Full Refund – For defective or incorrect items
- Replacement – If you prefer a new item
- Store Credit – Instant refund usable on next purchase
4. Refund Time
Once your return is approved, the refund will be processed within:
- UPI / Wallet: 1–2 days
- Bank Account: 3–7 working days
- Credit/Debit Card: 5–10 working days
5. Return Pickup Process
A courier partner will pick up the item from your doorstep.
Please ensure the product is packed securely.
6. Exchange Policy
Exchanges are allowed for size issues, defective products, or order mistakes.
7. Canceling an Order
Orders can be canceled before shipping. Once shipped, return policy applies.
8. How to Raise a Return Request
Contact us via:
9. Product Condition Requirements
Items must include:
- Tags and labels
- Original packaging
- Accessories and freebies
10. Need Help?
Our support team is available 7 days a week.
We respond within minutes on WhatsApp.